Frequently Asked Questions
Question one:After installation, open the CMS and display “Cannot load plugin”? Answer one: 1.Please confirm whether the installation path uses Chinese when installing, and the
Add a LAN device:①Enter the device management interface ②Refresh LAN device ③Check the device and click Add (LAN device can be filtered by entering IP/ID in the filter box)
Add cloud ID device:Manually enter the device ‘cloud ID number + channel number’, select ‘type’ according to the actual situation of the device, and the rest can click to confirm (the password can be selected according to the actual settings of the device)
Add an IP/DDNS device:Manually enter the device ‘IP/DDNS+port+channel number’, select ‘type’ according to the actual situation of the device, and the rest can click OK.
Device modification:In the device management or preview interface, after selecting the device and clicking Modify, the device interface will be loaded.
Regional modification:In the modify device interface, click the area drop-down box.
Group modification:After selecting the group under the device management interface, click the modify button to load the modified group information interface.
note:Modify the channel name, panorama, and channel type corresponding to the channel number in the device.
The panorama or channel type corresponding to each serial number is independent.
The channel device in the device needs to be in the panoramic state. You can select the corresponding channel serial number to modify the panorama. And channel type
Setup steps:①Selected device ②Click Settings / Connect Device and click the Remote Settings button (as shown in Figure 1)
Device Information:Content includes device model, device ID, OEM serial number, firmware version (providing check updates)
Function setting:The audio, prompt tone, prompt language, and display mode and resolution can be set on the configuration.
Alarm system:The content includes motion detection, message push, motion detection sensitivity, and synchronization time function. If daylight saving time setting is available, you can set daylight saving time.
TF card settings:TF card status, available / total capacity, TF card formatting function
note:
①Alarm message push is not supported in local login. You need to check to switch to cloud login status.
②Currently supports VR CAM/gateway devices for remote setup
Setup steps:①Selected device ②Click Settings / Connect Device and click the Remote Settings button
Create a group:①Click the ‘Create Group’ button ②‘Enter the content in the group name box and click OK.
Add channel:
enter:①Select the created group ②Click the Add Channel button
Import selection:①Selected channel ②Selected group ③Click the import selection button
Import all:①Selected group ②Click to import all buttons
Modify/delete:
Edit: Select the group and click the Modify button to modify it.
Delete: delete the selected group or channel and click the delete button to delete
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(Applicable to ip pro, eseecloud and vr cam app)
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