Frequently Asked Questions
Question one:After installation, open the CMS and display “Cannot load plugin”? Answer one: 1.Please confirm whether the installation path uses Chinese when installing, and the
New user:①Click New User ②Enter username (required) + note name (optional)③Click to confirm
Modify permissions:
Default: The default permissions include screenshot, video, PTZ settings, video playback, remote download 5 items
modify:①Click edit permission ②Check the permissions and devices/channels that need to be assigned to new users (you can click to select all) ③Click to confirm
Other functions:
①Clear password: If the login password of the new user is forgotten, you can log in to the newly created user again by directly clearing the password and the internal setting data can be retained.
②Modify the note: Add a note, change the note or delete the note, go to the modify note operation
③Delete user: If you feel that the newly created user is not necessary, click delete user to delete the user.
Inquire:①Confirm ‘start time + end time’②Confirm ‘log type’ (including: alarm log, login log, operation log)③Selected area ④Click to query
search for:①Select ‘start time+end time’ ②Click search
Preview:①Method one selects ‘preview’ for right-click operation ②The second method is the screenshot file retrieved by direct click.
delete:①Method 1 Select ‘Delete’ for the right-click operation. ②The second method is to enter the screenshot preview state and click to select ‘delete’.
location:①Method 1 Select ‘Open location’ for right-click operation②Method 2 is to click ‘Save Location’ in the resource information.
Resource information:‘user, resource size, resolution, device name, associated channel, screenshot time, save location’, including the above content (as shown in Figure 2)
Replacement size:‘Original size, maximize, zoom in, zoom out, resource information, delete’, the screenshot preview status includes the above status/function that can be switched to
search for:①Select ‘start time+end time+’②Select the recording type (including: preview video, playback video, default all types)③Click search
Resource information:‘user, resource size, recording type, device name, associated channel, recording time, save location’, including the above
Other functions:The operation steps of ‘preview, resource information, location, delete’ function are the same as the screenshots. For details, please refer to the operation in the screenshot.
Version Information:The content is displayed as follows ‘version number, date’
change Password:①Enter ‘original password + new password + confirm new password’②Click to confirm ③Re-login verification password
sign out:Click the ‘Exit Login’ button to quit the login status of the current account.
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(Applicable to ip pro, eseecloud and vr cam app)
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