Camera add failure reasons and solutions
Q1: Failed to add the camera for the first time Check whether the green light of the camera flashes normally. If the camera status light
This tutorial is for NVR Wireless Security Camera System using IP PRO, EseeCloud, vr cam
1. WIFI Antenna Ports:Double antennas to WIFI range
2. WAN Port:Connect your NVR to Internet
3. VGA Port:For viewing on VGA monitor
4. HDMI Port:For viewing on HDTV
5. USB Ports:For mouse and backup
6. Power Input
①. WiFi antenna:WiFi connection with NVR;
②. DC Port:input power 12V 1A;
③. Reset Button:press reset button for 10 seconds to restore factory setting and enter into matching-code mode;
④. RJ45 Port:for pair the camera with NVR,or connect the camera by wired connection
Note:Working temperature ranging from -13 degrees Fahrenheit to 122 degrees Fahrenheit.
This system is standalone with embedded Linux Operating System in the NVR. Just like a desktop PC, need to hook a screen to the NVR to enter the OS .Any TV,monitor with VGA or HDMI input should work for it.
If you connect the NVR with monitor shows Hiseeu logo or shows black,normally it is your monitor resolution is lower then the NVR.You can press the left side of the mouse for 30s,then it will reboot.
If still can’t work,pls change a monitor,thanks.
When you turn on the NVR box, the monitor will get below interface: Setup Wizard- -Down- -General setup- -Next -wireless setup- -Next- -Fast network- -Next -Format the hard drive- -Next
Once you have completed connecting the NVR,wait approximately 2-3 minutes.Next you will see the window below on your monitor screen.For your first time to login in,User name is admin,there is no password,just choose ok to get into the menu.
(if you forget the password,pls find the solution on the FAQ page)
Tips: To protect your privacy,please set your password at earliest convenience(don’t set the password over 8 characters).Right click the mouse→System Setup→System Admin→User to set password.
Right click the mouse of the register,choose Fast Network.In the middle of the window you should see Cloud status as ONLINE and Network Status as Healthy Network.
If this does not appear, select Manual Config then enable DHCP,Click Apply,then power off the NVR box,wait a few seconds and power up.
Once you power up, repeat the steps outlined as above.Cloud status must be ONLINE and Network Status must be Healthy Network.If this does not happen,you will not be able to view remotely
Split Screen: change status of live view.You can choose to view multiple cameras or any single camera.
Video Manage: manage IP cameras and NVR channels.
System Setup: all system settings.
Video Playback: playback recorded videos.
Video Backup: backup recorded videos.
Color Adjust: adjust the image setting of the each camera
PTZ Control: control PTZ camera
Volume: Adjust volume of audio cameras(works only for audio cameras).
Setup Wizard: step by step guide of 1st time general settings.
Fast Network: shortcut to network settings.
Wireless Add: add IP cameras into NVR channels wirelessly.
Exit System: logout,reboot,close screen output and shut down the system.
Click right button→Choose System setup; enter the menu that enables you to do all settings related to this system.
There are 3 modes for reocrd.
Note: Users can setup any period of time they want,for example 0:00:00-23:59:59,That’s 24 hours×7days recording.When NVR detects hard disk,the default setting will be 24 hours×7 days recording.
The priority of Alarm is higher than that of Motion,and the priority of Motion is higher than that of Time.
Steps: right clik mouse in main menu→Video playback→choose date,channel,record mode→click search→then can view playback file.(IE browser can’t check the playback directly,so you can use the Eseecloud software on computer or check on your phone app Eseecloud and IP RPO)
Warm prompt:
Notes: you can see four channel cameras playback at the same time,if you want to check other channels you need select the correct channel at first,then choose search to find it playback.
Use U disk to copy video,so easy and convenient!
The playback files is avi. format, you can use VLC player to check it on your computer VLC player.
download link: https://www.videolan.org
To view on browser,you have to connect the NVR and your computer to the same router.Enter the IP address of NVR on the browser’s address bar.(We recommend using IE or Micorosoft Edge) Right click the mouse→system setup→Network Setup→IP address (Start with 192.168… )
You can change language on the right top corner.
Input Cloud ID (Right click the mouse→fast network→Cloud ID)
Input User Name and Password (If you doesn’t change the user name and password,User Name is admin ,no password)
please download Eseecloud software from: https://ipproapp.com/computer
user name is admin,no password,choose login
*Select “Add”
*Select “Cloud ID”.enter the cloud ID(9 or 10 numbers).You can find it on your home monitor screen.
Or right click the mouse, choose Fast network find cloud ID here
* Username is NVR system user name on your home monitor screen
* Password is your NVR system password on your home monitor screen.(If you don’t change It in your setup,it should be no password)
* Channels: Input 4 or 6 or 8. If you have 4 cameras,enter 4 etc.
* Click Confirm and you will see the video.
if you check in the local network,you can use the NVR IP address to add the system (Find the IP address on Fast network page or Network setting page)
Find the IP address: right click your mouse and choose Fast network, you will see the IP address here.
Enter the NVR’s IP address in your IE browser for example: http://192.168.1.105(If the default WEB port 80 has been changed e.g. to 100,you need to add new port number when input IP address in the browser,for example: http://192.168.1.105:100).
Users can use cellphone to scan the QR code below to install the APP free of charge,or users can search “Eseecloud”or ’IP PRO‘ on APP store or Google Play then install the APP.
Click “+”→other ways to add/ scan the QR code on your fast network page→Network connected device→input Cloud ID and User name and password (user name and password is the same one you login in NVR)
Tips: if you’ve set a password on your NVR system,please update your password on APP to view.
And if your camera loading for a long time and don’t show image,you can right click your NVR mouse and choose System Setup→Network setup,change the MTU to 1000.
In the Eseecloud APP,while viewing live video of the system,click Playback,you will enter the remote playback menu.The APP Playback only check one channel at one time
Tips: Videos in playback are HD mode for real time which requires very good transmission condition.
We suggest to playback in LAN.Remote playback out of LAN may not 100% work due to connection & network condition.
Wireless connection is easy and convenient, but it’s not universal application. Because of the character of WIFI, the WIFI signal will decrease when going through some obstacles Some methods can be applied to bypass obstacles and extend WiFi range.
WIFI range is like an apple and the antenna of NVR is in the center of it.WIFI signal is strong all around the WIFI range.Antenna of NVR should be put straight up,if not,WIFI signal will be weak.
According to the signal transmission character of antenna, the antenna of cameras should overlap or parallel to NVR WIFI range,as pictures showed below:
Installation method of antenna extension cord
Note:When WIFI signal is not strong enough against walls,users can take off the original antenna and subtitute antenna extension cord.Drill a hole on the wall to let the extension cord go through and simply it where WIFI signal is strong.
Note:
Repeater function can’t strengthen WIFI signal for wireless NVR kit, but can extend the distance by repeaters→WIFI cameras.
Only when the repeater cameras and repeated cameras are positioned correctly,WIFI distance will be extended.
Repeater function and 3 meters antenna extension cord are two methods to extend WIFI range.
Users can choose one according to real situation.
Step 1. Right click the NVR mouse,and choose “Video Manage”- -then left click Repeater”
Step 2. Add repeater
As picture shown below,click icon + besides channel 3,choose other channel.
Step 3. As picture shown below, it means IPC1 is connected to NVR through IPC2 and IPC3.
IPC2 is connected to NVR through IPC3.IPC3 is connected to NVR directly.
Step 4. Click “Apply” and then click “refresh” to check if the setting is successful.
Move the mouse to targeted channels,left click to delete,and then click “Apply” and “OK”.
As picture shown above, when IPCAM1 is put somewhere is out of NVR WIFI range,and there is IPCAM2 between them with strong WIFI signal,users can put IPCAM1 close to NVR and power it, setup IPCAM1 repeated by IPCAM2, and then install IPCAM1 to the presupposed place.
Wireless Security Camera System manual
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(Applicable to ip pro, eseecloud and vr cam app)
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